by Kindred Communications | Dec 21, 2021 | Customer Success, Uncategorized
Five Steps Kick Off Your Customer Success Role with Success! There is a difference between deciding from a point of strength, and trying your luck. The latter does not have a guarantee of success. But the former comes with several good things that make a business...
by Kindred Communications | Dec 12, 2021 | Customer Success
When you make a sale, it should come to mind that your relationship with that customer has not ended. It has only started and you have many things to look forward to. At the same time, you can also come to understand that every stage in the cycle is important. There...
by Kindred Communications | Jun 24, 2021 | Customer Success
Customer Success vs. Account Management/Business Management. – What is the Biggest Difference? Customer success is very clear about who the boss is. It points to the customer as the boss and keeping that one happy comes in. To this effect, that is why many have...
