by Kindred Communications | Jan 16, 2022 | Customer Success
Why Customer Success Is Important For Your Business? Customer success is the lifeblood of keeping your customers satisfied and loyal. This is the same factor you would need to entice them to come back to your shop. Of course, you have to remember that you are...
by Kindred Communications | Jan 9, 2022 | Customer Success
How to Increase Your NPS Score Your Net Promoter Score, NPS, is your ticket to a reliable turnout. It announces how well you are faring as a company. If your score is very low, then you have a lot of work to do. You may need to promote it and make sure it makes a...
by Kindred Communications | Dec 21, 2021 | Customer Success, Uncategorized
Five Steps Kick Off Your Customer Success Role with Success! There is a difference between deciding from a point of strength, and trying your luck. The latter does not have a guarantee of success. But the former comes with several good things that make a business...
by Kindred Communications | Dec 12, 2021 | Customer Success
When you make a sale, it should come to mind that your relationship with that customer has not ended. It has only started and you have many things to look forward to. At the same time, you can also come to understand that every stage in the cycle is important. There...
by Kindred Communications | Nov 7, 2021 | Customer Success
How to Kickoff Your Career in Customer Success A career in customer success is always an exciting choice. Some people can call you names when they see what you have accomplished. But you need to get one thing clear, a good career should have a bright future and a real...
by Kindred Communications | Jun 24, 2021 | Customer Success
Customer Success vs. Account Management/Business Management. – What is the Biggest Difference? Customer success is very clear about who the boss is. It points to the customer as the boss and keeping that one happy comes in. To this effect, that is why many have...
