Why Customer Success Is Important For Your Business?
Why Customer Success Is Important For Your Business? Customer success is the lifeblood of keeping your customers satisfied and loyal. This is the same factor you would need to entice them to come back to your shop. Of course, you have to remember that you are...
How to Increase Your NPS Score
How to Increase Your NPS Score Your Net Promoter Score, NPS, is your ticket to a reliable turnout. It announces how well you are faring as a company. If your score is very low, then you have a lot of work to do. You may need to promote it and make sure it makes a...
Staying Focused To Be More Productive
Being productive is more of a product of excellent self-organization. It also means that you take stock of some activities and find out where you need changes. The world has many pieces of advice that make sense. In fact, you will find material in thousands discussing...
Five Steps Kick Off Your Customer Success Role with Success!
Five Steps Kick Off Your Customer Success Role with Success! There is a difference between deciding from a point of strength, and trying your luck. The latter does not have a guarantee of success. But the former comes with several good things that make a business...
How to Manage the Customer Lifecycle from Start to Finish
When you make a sale, it should come to mind that your relationship with that customer has not ended. It has only started and you have many things to look forward to. At the same time, you can also come to understand that every stage in the cycle is important. There...
How to Kickoff Your Career in Customer Success
How to Kickoff Your Career in Customer Success A career in customer success is always an exciting choice. Some people can call you names when they see what you have accomplished. But you need to get one thing clear, a good career should have a bright future and a real...
Customer Success vs. Account Management/Business Management. – What is the Biggest Difference?
Customer Success vs. Account Management/Business Management. - What is the Biggest Difference? Customer success is very clear about who the boss is. It points to the customer as the boss and keeping that one happy comes in. To this effect, that is why many have...
How To Improve Your Writing Skills For A Job
How to improve your writing skills for a job If you know the importance of making the right impression, then you know how to treat writing skills. This is because, when you apply for a job, the first thing your employer will see is your written application. There will...
Negotiate Your Best Salary
Negotiate Your Best Salary When dealing with salary negotiations, you have workable options. In other words, there are methods you can use that will manage to do the trick for you. These negotiations should work in your favor. But you need to be realistic and focused....